Frequently Asked Questions


The box allows space for two kids but if you want to transport three kids you can consider getting an extra seat installed on the rear of the bike.

Contact your local dealer and they can help you with your accessory needs! Find your local dealer here

Within two years of purchasing, you can file a warranty claim with your local dealer. Find your local dealer here

Urge your local bike shop to become one and have them apply with us! 

Please note that: If you need servicing of the bike, you can visit all Bosch certified mechanics and they don’t have to be a B&B dealer!

Check out the ’buy here’ section and find one near you! Or click here.

Yes! Take your bike to your local dealer and let them work their magic. If you don't know where to find your dealer, click here.

Our tips for maintenance:

1. Don’t leave your battery in the charger after it’s fully charged.

2. Don’t park your bike (and battery) in direct sunlight.

3. Bring your battery inside during the colder months.


The bike measures 910 mm at its widest point and is 2175 mm long.

78,5 cm in height from the bottom of the box.

Yes, you can! All MK1-E cargo boxes are equipped with a standard ISOFIX interface, as found in cars. This enables the installation of a baby seat.

Please note: It is not recommended to ride the cargo bike with a child less than 9 months old. Consult a pediatrician before transporting your child in the cargo bike. 

Max. rider weight: 100kg

Max. load in box: 100kg

The box measures 618mm in width, 976mm in length (including glovebox), and 533mm in height. It's volume equals 220 L.

We recommend hooking the leash to the ISOFIX anchor points to reduce risk of the dog jumping out while moving. 

Yes! All Butchers & Bicycles come as e-bikes.

The full cover covers the whole bike including wheels when using the flat cover, and leaves some of the wheel exposed when Skyview hood is in use. 

If you prefer changing the tires during winter, we recommend the Schwalbe Ice Spiker Pro tires.